Privacy Policy
Last updated: June 16, 2025
1. Introduction
Saxzi IKE (“we”, “us”) is committed to protecting your privacy under EU GDPR and Swiss FADP.
2. Company Details & Data Requests
Saxzi IKE
47 Geraniou Street, 2nd Floor, Omonoia, Athens 104 31
Privacy inquiries? Email hello@saxzi.com
3. Personal Data We Collect
- Account & Order Data: name, address, email, phone, payment details (via Shopify/Stripe).
- Marketing Data: subscription status, email engagement.
- Device & Usage Data: IP, browser, cookies, pixels (Google Analytics, Facebook Ads, etc.).
- SMS Data: phone number, SMS consent history.
4. Purposes & Legal Bases
- Contract Performance (Art 6(1)(b) GDPR): process orders, manage returns.
- Legal Compliance (Art 6(1)(c)): tax, age verification.
- Legitimate Interests (Art 6(1)(f)): fraud prevention, analytics, site improvement.
- Consent (Art 6(1)(a)): marketing emails/SMS; withdraw any time.
5. Cookies & Tracking Technologies
We use:
Cookie table available at www.saxzi.com/cookie-policy
- Essential cookies for functionality.
- Analytics cookies (Google Analytics).
- Advertising pixels (Facebook, Google Ads).
Cookie table available at www.saxzi.com/cookie-policy
6. Third-Party Processors
We use the following GDPR-compliant processors:
- Shopify/Stripe: payments & hosting.
- Klaviyo: email marketing.
- Google & Facebook: analytics & ads.
7. Data Retention
- Order Records: 10 years (tax law).
- Marketing Consents: until withdrawal or 5 years.
- Analytics Data: 2 years, then anonymized.
8. Your Rights & Requests
Under GDPR you can:
We’ll acknowledge within one week, comply within one month.
- Access, correct, or erase your data.
- Restrict or object to processing.
- Obtain a data copy (portability).
- Withdraw consent.
We’ll acknowledge within one week, comply within one month.
9. International Transfers
Data processed outside the EU/EEA (e.g. Switzerland) are protected via standard contractual clauses.
10. Security Measures
We use TLS encryption, access controls, and regular audits to safeguard your data.
11. Minors
Our Site is not intended for anyone under 18. We do not knowingly collect personal data from minors.
12. Supervisory Authority
If we fail to resolve your GDPR complaint, you may contact the Hellenic Data Protection Authority: www.dpa.gr
13. Policy Updates
We may update this Policy; changes take effect upon posting. We’ll notify you of material updates by email or banner.
